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Reviews about Walmart Pharmacy

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  January 02, 2019, by Kristi K Osmond
  The Walmart store and employees are great! BUT, the pharmacy is the worst we’ve ever experienced!! When we order my husband’s diabetic supplies, they always say they’ll be ready in an hour and 95% of the time when we go to pick up, they only fill part of his refill and we have to come back days later for the rest. 1-2 times they didn’t have the supplies at all, which is always scary for a diabetic!! They don’t seem to care either and never have called to say they wouldn’t have it in for days, but wait to tell us once we’ve driven all the way there and waited in the always LONG line. It happened again today with my daughter’s antibiotic. I was told at 12 when I called that it would be ready for pick up in 40 minutes. I got there at 3 (to give PLENTY of time), and of course was told it wasn’t ready yet (again after waiting in a long line). I was already on a time crunch and couldn’t wait “15-20” more minutes for it to hopefully be ready, so I left without it and transferred the prescription to another pharmacy so my husband could pick it up for us. I keep hoping they will get their act together, but I’m not exaggerating, of the 10+ times we’ve picked up prescriptions, only about 2 of those have been ready and correct (for my daughter’s acid reflux meds, but never right for my husband’s diabetic supplies/meds). I REALLY do hope they can get a new manager or something to help them make needed changes there. They’ve lost us as a customer though, which I’m so bummed about since we shop there and would’ve been so easy to stay there. Good luck!